Annie Armitage Photography
"To work with Helen has been a delight. Not only have I been impressed with her efficiency but also her expert knowledge and intuition of what is required. My newsletter has had a fabulous response and bookings too. This would not have happened without Helen putting it together for me and managing my database.
Annie Armitage, Annie Armitage Photography, London. www.anniearmitage.com
Ria van Doorn - Conscious Communication
"Pelican implemented a Customer Feedback programme for me, interviewing existing and former clients. I was curious to know some specific things, and together with Helen we made up a list of 8 questions that covered the whole range of information I wanted to extract.
The outcome was better than I expected, because using Helen to speak personally to my clients meant they could not only focus on their feedback but it turned out they also appreciated the extra attention and opportunity they got to do this.
At the end of the day, all were happy to share what they wanted me to know and it was great to get feedback on the long term impact the coaching had on their lives.
It gave me important insights about my business and I realised I should do this on a regular basis. And the positive feedback received enabled me to create new testimonials which are used in my marketing and on my website.
Thank you Helen for your professional approach and your trustworthy and respectful interviews."
Ria van Doorn, Founder, Conscious Communication, www.consciouscommunication.eu.com
Sarah Chatwin - The Alexander Technique
"Helen is my newsletter saviour. She takes my word document, formats it into my tricky bespoke template then tackles the gnarly back end of AWeber to post and schedule so it goes out on time. She also politely points out any mistakes and corrects them (putting the wrong date for the day of the week is one of my specialities). With Helen involved I can be confident that everything in the newsletter is accurate.
When I launched the newsletter I did this myself, but I found it annoying, frustrating and it took me half a day. So to be able to outsource it to someone as reliable as Helen is a real blessing.
As a service business, my newsletter is a very important 'shop window' and a vital part of my marketing mix. It's an easy way for people to 'meet' me without having to come to a workshop. So I want it to be as good as possible, and Helen really helps with that.
She's brilliant: accurate, reliable, fast and a great communicator so I always know where we are in the process. I can't recommend her highly enough."
Sarah Chatwin, Alexander Technique Teacher, www.sarahchatwin.com
Merrill Consultants, UK
"Helen was introduced to me by a mutual colleague and I have loved working with Helen and still do! She is smart and quick and really knows her business. I can mail over information and she works her magic and turns it into a superb mailer. She questions where she needs to so gets it right first time. A real backup for me as I run from one thing to another. If you need a highly professional service go to Helen every time."
Valerie Merrill, Director, Merrill Consultants Ltd. www.merrillconsultants.com
Kip McGrath Education Centre, Eastham, UK
"Engaging Helen to manage our telemarketing program has brought tremendous growth to the company - my clients are happy because I am taking time to communicate with them as well as inquiring about their needs. The business has experienced a high retention rate of students as we are able to address the needs of parents and students.
She is so detailed and thorough – I could never have found the time to do what she does for my business.
I would definitely recommend Pelican’s service – they are vital for my business and I would not think of running my business without her support.''
Fiona Aileru, Director, Kip McGrath Education Centre Eastham www.kipmcgrath.co.uk
Health & Life Transitions, Portugal & UK
"I have hired Helen as business support manager for Health and Life Transitions, a sister company to Insight Life and Business Solutions. She has carried out client research, added ideas into the development and promotion of the business, is thorough, dependable and is making a significant difference to myself and my partner, freeing our time up to focus on our areas of expertise, while she uses hers. Her virtual office adds real business support and value, and we regard Helen as part of our developing team – great results, good value and high integrity."
Janice Russell Dexter, Director, www.healthandlifetransitions.com
Private client, Sports & Leisure industry, Portugal
I took on Helen as a consultant to advise and deliver a professional career portfolio. Having spoken to you I determined that your professional approach would deliver a much better finished product that I could achieve myself – through a number of meetings and question and answer sessions you drafted different layouts that developed into the basis of the final product. The end result is a very impressive CV and Summary, which I am very pleased with and which I think will be of great benefit to me in my future job applications. I hope your other clients are able to benefit from your professional services in this area in the same way as me. "
Export Consultant, UK
"I felt compelled to write you a short note to express my gratitude for the way in which you carried out the customer database project that you recently completed for us. We needed a customer database building and verifying which we could use to follow up leads and to develop our e-marketing programme.
You took time to understand our needs and to define our potential market opportunity and you delivered, on time, a comprehensive and validated list of potential customers. The fact that we could trust you to do this freed up time for us during a particularly busy period. Your proactive and positive approach meant that you were able to work without management input from us.
Thanks again for the professional and reliable service."
Algarve Racing, Portugal
"We have been working with Pelican for a few months now and I can say that the concept of having a virtual office is more than just cost effective - the flexibility of their services really saves us time, enabling us to improve our overall efficiency.
Most recently they have taken on our marketing planning and co-ordination, liaising between our suppliers and the media to make sure our adverts and editorial appear on time and working with our designers to deliver our marketing materials and website updates to schedule. They also completed a project for us to identify a range of new prospects for our direct marketing campaign, which we will be repeating very shortly for a new product just in development.
Nowadays it’s difficult to get these kinds of professional services at a cost effective price for a small business – and Pelican certainly provides us with value for money."
Walé Bakare, Director, www.algarveracing.info
Gartner Group, UK
"Helen has a superb business brain, coupled with a fine range of business and management skills. Most importantly, though, she has a great understanding of people and politics within organisations, without the cynicism that usually goes with that kind of insight. So she is able to make smart, shrewd decisions without compromising her integrity - something I have found to be very rare and valuable in the corporate environment.
She is the sort of person who can slot effectively into a large organisation or bring tremendous energy and drive to the challenges of small business. Just a lovely person and a great colleague to work with.
Ian Shircore, Gartner, UK
GEC-Plessey Telecoms, UK
"Even early in her career, Helen had a great ability to dig into the nub of every project, understand the essential requirements & deliver against these." Kanagendra, GEC-Plessey Telecoms, UK