Our team is highly skilled and experienced in telemarketing programmes so we know what makes a good proposition and how to pitch it to your customers. 

Telemarketing is very different to telesales. It builds on existing client relationships using ‘warm outcalls’ direct to your client base. 

It allows you to provide relevant product promotions or valuable information to your clients as well as checking satisfaction or updating customer data. A professionally managed telemarking campaign quietly reminds your customers about your company, your products and your services.

And you can link it with one of our other services, for instance you could use it to support a customer research survey or to clean your client database. 

What we do

  • Create tailored telemarketing campaigns to contact named individuals or companies.
  • Help you communicate your promotions or offers to your clients or prospects.
  • Check specific data or pass new information to these contacts.
  • Tell your customers about a new product or service and gather their reaction and feedback.
  • Provide a campaign report detailing all activities and results. 


  • Cost effectiveness - your clients receive relevant information only. 
  • Increase customer spend by stimulating new interest with tailored promotions and offerings.  
  • Improve customer retention with customer care calls and staying in touch.
  • Generate sales leads and grow your prospect list by regularly updating and re-qualifying your database. 
  • Generate new sales by creating referrals and recommendations.

"Engaging Pelican to manage our telemarketing program has brought tremendous growth to the company - my clients are happy because I’m taking time to communicate with them and we have a high retention rate of students as a result."
Fiona Aileru, Kip McGrath Education Centre

CASE STUDY: See how we have helped a linen wholesaler who used telemarketing and a clean database to generate substantial new sales leads from existing and new clients  Find Out More ...>>>

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