Do you make the most of your existing customers?
Did you know it's 7 times more costly to find a new customer than to sell again to an old one!
There are opportunities to re-sell, cross sell and up-sell to existing customers, as well as for increased satisfaction and recommendations, if you keep in touch.
We can help. Talk to us about how we can help grow your business with a targeted marketing campaign.
Pelican is a team of qualified business professionals with different specialisms covering marketing, on line marketing, customer and market research, design and PR. We work freelance so you can use us as and when needed.
Meet The Team
| || || || |
|Helen Jones, Founder|
I love utilising my skills in marketing and market research to help clients achieve their goals - to increase sales, improve client retention or to grow their repeat business, we create specific marketing programmes to achieve all these.
My background is in marketing and research, working for ten years as a market analyst for Gartner followed
by a series of management and marketing roles, so my experience over the past 20 years adds significant depth to our services.
Specialties: Market research, Email marketing, Newsletters, Customer feedback, Telemarketing, Data analysis.
I have an Honours degree in
Business Studies with German, the CIM Diploma in Marketing and the CIPD Diploma in Personnel Management.
|Susan Moore, Associate|
Susan Moore specialises in offering PA/secretarial and marketing support to entrepreneurs, small businesses and speakers.
She brings 25 years’ plus business experience in secretarial support, office management, online research, event organisation and profile raising; sourcing speaking and writing opportunities for B2B clients.
Susan won the 2008 Outstanding VA Award and runs workshops for senior PAs who want to establish VA businesses.
|Emma Crabtree, Associate|
Emma Crabtree has supported individuals and SMEs in Portugal and further afield with day-to-day virtual administration services since 2005.
Her specialism is in logistics and organising travel arrangements and she has expertise in email management, social networking and blog management, transcriptions, internet research and website maintenance.
English is her first language and she is confident working in Portuguese.
Her experience has been garnered mainly in not-for-profit organisations, including VSO and the Design Council, and small, private enterprises.
Roles have included office management, PA to directors and partners, team co-ordinator and administrator.
|Suzi Steinhofel, Designer|
Suzi brings her extensive design expertise to Pelican's marketing campaigns to create
communications that promote
and sell for our clients.
As an Independent Design
Consultant, she deals with creative concepts, design, and the complete organisation of all aspects of each project from start to finish.
Company naming, logo and
identity design, branding,
brochures, flyers, leaflets, printed stationery, websites, e-banners,
e-mail stationery, e-mailings,
power point presentations,
sign boards, billboards, sign
systems, advertising in print and
on websites, exhibition displays.